FAQs

What is Fourth Wellness?

Fourth Wellness is a company that offers postpartum care kits for women post-birth. We provide curated gifts for people send to their friends or family members who has just given birth, to show their care and to help with the recovery process.

We also aim to partner with small businesses that support mothers and women. Currently, we have included eye pillows sourced from The Asli Co. that are hand sewn by the Orang Asli women.

What is your mission?

We want to change the way Asians care for mothers who have just given birth. While we rejoice in the birth of a new life, we want to bring awareness to the needs of the mother. The fourth trimester after the baby is born, is just as important as the first three trimesters of a woman’s pregnancy. We aim to encourage people to show love and care for women in their fourth trimester, helping them to rest, relax and recover.

What is your shipping & return policy?

Shipping

All orders are processed and shipped within 1-2 working days after receipt of payment. Tracking numbers will be provided to you once the order is shipped. Place your orders with enough time to account for 2-3 working days after we’ve shipped your order for standard delivery within Singapore. For expedited delivery within Singapore, your orders will take 1 working day after it has been shipped out. Please note no refunds or cancellations will be offered if any orders are delivered later than expected due to delays in shipping.

Returns

All sales are final and we do not offer returns on orders once processed. If an item has been damaged please contact us immediately (within 2 days of receipt) support@fourthwellness.com, subject: DAMAGES.

When should I place an order?

1-2 weeks before the baby is due would be most ideal.

How much is shipping?

Shipping is calculated at checkout, and varies by shipping method (Standard vs. Express), and will be added to the bill. 

Where do you currently ship?

Singapore and Malaysia.